We're here to help. Get in touch or find answers below.
Send us an email and we'll get back to you within 24-48 hours.
ghusharibnajam12@gmail.comFound a bug? Report it via email with details about the issue and your device.
Report a BugHave an idea for a new feature? We'd love to hear it. Email us your suggestions.
Suggest a FeatureSign in with the same Google account or email on all your devices. SubSentry automatically syncs your data through Firebase Cloud Firestore.
Check that notification permissions are enabled in your device settings. Also verify that renewal reminders and budget alerts are turned on in the app's Settings > Notifications section.
Tap the currency icon in the top-right corner of the Dashboard to open the currency picker. Select your preferred currency and all amounts will be converted automatically.
On the Subscription Manager tab, find the subscription card. If it's near the renewal date, you'll see quick action chips for "Renewed" and "Payment Failed". Tap the appropriate action to log it.
The Subscription Value Index (SVI) scores each subscription from 0-100 based on usage (45%), importance (30%), budget impact (20%), and account age (5%). Higher scores mean better value for money.
We typically respond to support requests within 24-48 hours during business days. For urgent issues, please include "URGENT" in your email subject line.
General Support: ghusharibnajam12@gmail.com